Image

ABOUT COMPANY

The Pillar 5 Group is a business with headquarters in South Africa that focuses on improving organizational structures and human resources. Having been in business for more than five years, the organization has experience working both domestically and abroad.

Our company has a commercial hub in Elsies River, Western Cape, which offers assistance and resources to other small businesses doing business nearby. We are dedicated to fostering sustainability and economic expansion. Focusing on training and skill development demonstrates the company's dedication to fostering social and economic growth in South Africa and beyond..

VISION

Our company envisions a society where all entrepreneurs and innovators, regardless of their background or skillset, have access to affordable business support services, partnership opportunities, and an enabling environment for commerce through our call center focused on promoting entrepreneurship and innovation within the economy

MISSION

Our objective is to connect and enable entrepreneurs by delivering modern support services that utilize innovative methods based on consultative, interactive, and evidence-backed practices. By providing a range of services and fostering an enabling business environment, we aim to facilitate sustained growth in youth employment and stimulate a significant economic boost while empowering small, medium, and micro enterprises to succeed in today's competitive market.

HOW WE WORK

1

The economy in South Africa is a significant contributor to the country's economy, accounting for approximately 6% of South Africa's gross domestic product (GDP). However, these businesses often struggle to access the resources and support they need to grow and thrive.

2

Our hands-on training and services are aimed at enhancing brand visibility through social media and telemarketing, delivering business support and human resource input informed by research, and helping clients access markets that were previously inaccessible.

3

These services are designed to help businesses in theeconomy achieve growth and success by providing themwith the tools and resources they need to succeed

CONTACT CENTRE SUPPORT

Our call center provides a comprehensive range of outbound telesales services that can help your business achieve its sales goals. Our primary objective is to promote your products and services, answer customer inquiries, and close sales on your behalf.

At our call center, we understand that each business has unique needs and goals. That's why we offer customized telesales services tailored to meet the specific needs of each business we work with.

Our team will collaborate with you to develop a telesales strategy that aligns with your business objectives, target market, and budget. We'll execute the strategy with professionalism, enthusiasm, and a results-driven mindset.

Our telesales services offer several other benefits for your business. By building and maintaining positive relationships with your customers, we'll help you establish a loyal customer base and enhance your reputation in the market.

OUR SERVICE

Business Support

We offer professional business support services that are essential for

businesses.

Our comprehensive support includes various business issues such as legal compliance, human resources, office management, data management, and customer service. Our team of experts will provide guidance on how to comply with legal regulations, recruit and manage employees effectively, manage office operations, maintain accurate records, and provide excellent customer service

This includes developing a comprehensive business plan, setting achievable goals, and improving operations to enhance productivity and profitability.

Our approach to business support aims to equip your business with the resilience needed to navigate changing market conditions, such as economic downturns or the emergence of new competitors.

Hosting /Recruitment

With over five years of experience, we have a proven track record of

successfully placing candidates in a variety of industries.

We prioritize finding the best talent for our clients and take a

personalized approach to every recruitment project. Our team of skilled

recruiters works closely with our clients to fully understand their needs

and requirements, offering tailored solutions that meet their unique

needs.

In addition to recruitment services, we also host learner-ships in contact

centres for a period of 6-12 months.

We collaborate with several training providers to offer a range of

programs that provide the necessary training infrastructure and hands-

on experience for learners to apply their training.

Business Support

With our social media management service, you can focus on running your business while we handle your social media marketing needs.

We offer a comprehensive social media management service tailored to

small and businesses that often have limited resources for marketing

and promoting their products or services.

Our team creates and manages social media accounts and develops

effective social media marketing strategies that meet your specific

needs and target audience.

With our social media management service, you can build a strong

online presence, reach new customers, increase engagement, and grow

your brand awareness.

Our social media management services include the following activities:

  • Social media strategy development

  • Content creation and curation

  • Community management

  • Social media advertising

  • Analytics and Reporting

Contact us

PHONE

+27 81 394 9969

MAIL

gabriella@pillar5group.co.za

What is the BiiC?

BiiC is a Business Incubation and Innovation Centre nestled in the shadow of Table Mountain in Cape Town located within the Cape Peninsular University of Technology at the District Six Campus, with a focus on commercializing graduate student projects that have a social impact and are commercially viable.

Our Mission

Our mission is to foster entrepreneurship and innovation, and to support the development of sustainable businesses that create value for society. Our incubation program provides mentorship and technology assistance to students, allowing them to develop their ideas into successful businesses.

CPUT Address Buildings

Copyrights©2022 Business Innovation & Incubation Centre