
ABOUT COMPANY
The Pillar 5 Group is a business with headquarters in South Africa that focuses on improving organizational structures and human resources. Having been in business for more than five years, the organization has experience working both domestically and abroad.
Our company has a commercial hub in Elsies River, Western Cape, which offers assistance and resources to other small businesses doing business nearby. We are dedicated to fostering sustainability and economic expansion. Focusing on training and skill development demonstrates the company's dedication to fostering social and economic growth in South Africa and beyond..
VISION
Our company envisions a society where all entrepreneurs and innovators, regardless of their background or skillset, have access to affordable business support services, partnership opportunities, and an enabling environment for commerce through our call center focused on promoting entrepreneurship and innovation within the economy
MISSION
Our objective is to connect and enable entrepreneurs by delivering modern support services that utilize innovative methods based on consultative, interactive, and evidence-backed practices. By providing a range of services and fostering an enabling business environment, we aim to facilitate sustained growth in youth employment and stimulate a significant economic boost while empowering small, medium, and micro enterprises to succeed in today's competitive market.
HOW WE WORK
1
The economy in South Africa is a significant contributor to the country's economy, accounting for approximately 6% of South Africa's gross domestic product (GDP). However, these businesses often struggle to access the resources and support they need to grow and thrive.
2
Our hands-on training and services are aimed at enhancing brand visibility through social media and telemarketing, delivering business support and human resource input informed by research, and helping clients access markets that were previously inaccessible.
3
These services are designed to help businesses in theeconomy achieve growth and success by providing themwith the tools and resources they need to succeed
CONTACT CENTRE SUPPORT
Our call center provides a comprehensive range of outbound telesales services that can help your business achieve its sales goals. Our primary objective is to promote your products and services, answer customer inquiries, and close sales on your behalf.
At our call center, we understand that each business has unique needs and goals. That's why we offer customized telesales services tailored to meet the specific needs of each business we work with.
Our team will collaborate with you to develop a telesales strategy that aligns with your business objectives, target market, and budget. We'll execute the strategy with professionalism, enthusiasm, and a results-driven mindset.
Our telesales services offer several other benefits for your business. By building and maintaining positive relationships with your customers, we'll help you establish a loyal customer base and enhance your reputation in the market.
OUR SERVICE
Business Support
We offer professional business support services that are essential for
businesses.
Our comprehensive support includes various business issues such as legal compliance, human resources, office management, data management, and customer service. Our team of experts will provide guidance on how to comply with legal regulations, recruit and manage employees effectively, manage office operations, maintain accurate records, and provide excellent customer service
This includes developing a comprehensive business plan, setting achievable goals, and improving operations to enhance productivity and profitability.
Our approach to business support aims to equip your business with the resilience needed to navigate changing market conditions, such as economic downturns or the emergence of new competitors.
Hosting /Recruitment
With over five years of experience, we have a proven track record of
successfully placing candidates in a variety of industries.
We prioritize finding the best talent for our clients and take a
personalized approach to every recruitment project. Our team of skilled
recruiters works closely with our clients to fully understand their needs
and requirements, offering tailored solutions that meet their unique
needs.
In addition to recruitment services, we also host learner-ships in contact
centres for a period of 6-12 months.
We collaborate with several training providers to offer a range of
programs that provide the necessary training infrastructure and hands-
on experience for learners to apply their training.
Business Support
With our social media management service, you can focus on running your business while we handle your social media marketing needs.
We offer a comprehensive social media management service tailored to
small and businesses that often have limited resources for marketing
and promoting their products or services.
Our team creates and manages social media accounts and develops
effective social media marketing strategies that meet your specific
needs and target audience.
With our social media management service, you can build a strong
online presence, reach new customers, increase engagement, and grow
your brand awareness.
Our social media management services include the following activities:
Social media strategy development
Content creation and curation
Community management
Social media advertising
Analytics and Reporting